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How do I schedule an appointment?To schedule your first appointment, please fill out the contact form here https://heartsempowermentcounselingcenter.clientsecure.me/contact-widget and you will be contacted by our Clinical Director to discuss your therapy needs and scheduling your intake session. Our office number is 862-206-7232 .
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Where is the office located?We are located at 275 Bloomfield Avenue Suite 4 Caldwell, NJ 07006. We offer free parking and located near many shops. Our practice is within 10 minutes from Montclair and West Orange. We have free parking and several restaurants nearby.
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How long are the therapy sessions?We offer a free 15 minute phone consultation to schedule your first appointment. Your first intake appointment will be 60 minutes and individual therapy sessions are between 45 - 55 minutes.
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Do we accept health insurances?We accept Aetna insurance, but we do encourage you to call your Aetna insurance company to verify if your plan covers therapy services for telehealth and in-person. While we we verify your insurance details and inquire about your co-payments, deductibles, and co-insurance plans. We are an out of network provider with other insurances, but are more than happy to provide you with a superbill. You may be able to obtain reimbursement from your health insurance provider for counseling services. Please call your insurance to inquire about out-of-network reimbursement. Please feel free to email us at marline@heartsempowerment.com in regards to your Aetna insurance plan.
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What form of payment do we accept?All payments are due at the time of service. We accept cash, credit cards, check and HSA.
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Do we offer virtual sessions?Yes, we use a secured telehealth platform called Simple Practice to conduct virtual sessions. At this moment, we only provide virtual therapy for clients that reside in the state of New Jersey.
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Is Marline accepting clients?At this moment, Marline is not accepting new clients, but we have several therapists that are accepting new clients. You can check out their profiles on the website. Please contact marline@heartsempowerment.com to schedule an appointment with our therapists.
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How much does therapy cost?Psychotherapy Intake session (60 minutes) - $180 Psychotherapy sessions (45 minutes) - $165 Couples Therapy sessions (90 minutes) - $250 Family Therapy Sessions (60 minutes) - $180 *Please consult with your health insurance provider to see if they offer out-of-network reimbursements
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Do you charge a cancellation fee?We have a 24-hour cancellation policy and for any appointments that are not cancelled in advanced or for no-show/no calls, a $165 fee will be applied to the account.
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